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Cosmic Ray

Samsung Refused Working Crack Screen Trade-In because of "security lock"

I have pictures showing that the device is factory reset before being sent and powers on. Samsung claims data is not erased. Samsung wants to charge me $200 for the S8+ cracked screen trade in I sent for the Note 20 Ultra. I am unhappy with this experience and I have been a Samsung customer for years. Shocked with the treatment from this company. Be careful guys.
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Nebula

Re: Samsung Refused Working Crack Screen Trade-In because of "security lock"

Samsung care plan is 99.00 and allows for 3 screen replacements per year. buy the protection plan and send your phone in.
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