Samsung Refused Working Crack Screen Trade-In because of "security lock"
10-03-202010:34 AM - edited 10-03-202010:39 AM
I have pictures showing that the device is factory reset before being sent and powers on. Samsung claims data is not erased. Samsung wants to charge me $200 for the S8+ cracked screen trade in I sent for the Note 20 Ultra. I am unhappy with this experience and I have been a Samsung customer for years. Shocked with the treatment from this company. Be careful guys.