Original topic:

Samsung Rewards Frustration

(Topic created: 09-06-2021 09:42 AM)
user5W2NAM3vrE
Constellation
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Samsung Apps and Services

I just checked my samsung rewards 3 years after purchasing my TV and soundbar. I noticed that my points are deposited and taken away from account. I paid for 4yr Extended warranty (Samsung Care+) and site shows i don't have warranty. i called them for one simple issue and they sent me over 3 different vendors. Repair company assigned never showed up . I would stay away from samsung products. Why would they deposit points only to take away before using them. Why advertise samsung care+ when you are going to let 3rd parties bulley customers. hopeless company. Never buying another samsung POS

2 Replies
LongHiker
Samsung Care Ambassador
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Samsung Apps and Services

@user5W2NAM3vrE unfortunately the points do expire after one year. 

Screen Shot 2021-09-06 at 13.01.05.png

 

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PastorJohnF
Astronaut
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Samsung Apps and Services
**bleep**..sounds like the same as Home Depot and their faulty appliances. Never buy an appliance from Home Depot
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