Original topic:

Samsung Wallet version 5.1.28 can't scan fingerprint

(Topic created: 06-25-2022 04:03 PM)
mcritter42
Constellation
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Samsung Apps and Services
After updating samaung pay to samaung wallet (version: 5.1.28), it stopped working. The app would prompt for a fingerprint and would not do anything, can't even enter the pin. I cleared cache and data, and now I can't verify by pin or fingerprint.. it just force closes. I was a dedicated user and excited for this new update, but it's been horrific, This would have never happened with Apple. Step it up Samaung!
4 Replies
Azpt22
Astronaut
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Samsung Apps and Services
Same here
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Azpt22
Astronaut
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Samsung Apps and Services
I got things working by uninsalling Samsung wallet then reinstalled Samsung pay from play store. Before signing in I updated the app to Samsung wallet and everything has worked well since.
Dophire
Astronaut
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Samsung Apps and Services
Thank you so much!!
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mcritter42
Constellation
Options
Samsung Apps and Services
I was able to get passed the initial set up doing this! 🙌 I cannot connect to Samsung Money by Sofi tho. It fails at the sign in, and force closes.
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