Original topic:

Samsung Wallet won’t accept my debit card

(Topic created: 06-29-2022 05:59 PM)
userKrMIKhooyM
Cosmic Ray
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Samsung Apps and Services

So, I’ve had my M&T Bank card in my Samsung Pay for months now.  Samsung Wallet comes along and removes all my cards.

How lovely.

Now adding my M&T Bank card in the wallet (my primary card) and what does it say?

"Card information invalid.  Try again. "

Called M&T and they see no problem with the card or my account, but the connection is being blocked. 

Does anyone else have issues with their debit cards?

How does one get help from Samsung?

4 Replies
DanG92263
Black Hole
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Samsung Apps and Services
Samsung Wallet is a new app, not an upgrade to Samsung Pay or Samsung Pass. I'm sure they'll be adding more cards and services in the coming months.
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userKrMIKhooyM
Cosmic Ray
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Samsung Apps and Services

The app is an upgrade/replacement for Samsung Pay.  The function appears as an update to Samsung Pay when you update Samsung Pay. 

DanG92263
Black Hole
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Samsung Apps and Services
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mjsztainbok
Constellation
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Samsung Apps and Services
I have a similar problem with my Bank of America card. It worked fine in Samsung Pay but not Samsung Wallet. I get a slightly different message though about the card not being enabled for Samsung Pay even though I had it previously and it on my watch
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