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Samsung Website is not workking when requesting Mail-In?

(Topic created: 01-22-2022 03:47 PM)
userhUS69voanw
Constellation
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Samsung Apps and Services

Hello, Samsung Website is not working when requesting Mail-In repair? Is the website down or it's just me? Already cleared cookies and cache. Use a different type of browser. When I select Mail-In the site is just blank as in nothing loads .. just blank.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Thank you for reaching out. I can certainly understand your concern about not being able to set up service. If you are unable to set up service in the U.S. using this link: https://www.samsung.com/us/support/service/, then you will need to contact customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungAdam
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Thank you for reaching out. I can certainly understand your concern about not being able to set up service. If you are unable to set up service in the U.S. using this link: https://www.samsung.com/us/support/service/, then you will need to contact customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userCiU9Lqgb6B
Constellation
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Samsung Apps and Services

@SamsungAdam : I am having the same trouble with the website. The mail-in page appears blank. How can I get help for a service request?

Thanks.

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