Original topic:

Samsung chat support is broken

(Topic created: 10-03-2023 10:09 AM)
Samsung Apps and Services

While dealing with a TV problem over several days, I used chat to get help. Over the weekend, I was suddenly disconnected and reconnected with a new agent three times. Just now, while continuing to look for an answer, it happened again but this time, I was connected to someone in sales who could not help at all. This system is completely broken, Samsung.

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