I have found a flaw to backing up to the Samsung cloud. I've done a test with all my contacts backing up to the Samsung cloud. And I tried telling both Bixby and Google maps To navigate to my named contact. Google maps is unable to To find A contact to navigate to. When I Saved a contact to my phone backing up to Google, Bixby and Google assistant were able to find that contact and navigate to it. I find it very bizarre considering I do have the Google contacts sync set in settings also. Maybe there is a disconnect with Google maps and the syncing of the contacts via that option. Also, in my Google settings personal content is turned on for search results.
I would think this would be something that needs immediate attention for Samsung cloud users! If I need the extra storage above out the allotted free amount, I definitely would not pay for it considering this is a key feature of navigation.
I also Sent this via feedback to Samsung
Solved! Go to Solution.
Actually now it isn't working. None of my contacts are syncing to Google... 1 I honestly think it's because I have everything backed up to the Samsung cloud. So the addresses aren't pulling over again . I don't know what to Check
Okay, @BradV, thanks for letting us know. I would suggest that you reach out to them for further assistance with this, as they are the ones who develop this application.
I hope you are able to find a fix with them. If you need help with anything else, please let us know and our community will be happy to help!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.