Sorry, activation for this account is not supported on Samsung.com is the message I get everytime I try and purchase the Note 20 ultra from Samsung website and app. I want to purchase it with the ATT next up program, which is offered as an option at checkout. Once i select it and login to my att account it denies me. I have removed all discounts and have even started a new account to see if that helped. Support has been of no help, they never are. Anyone else had this issue and resolved it?
I would recommend reaching out to your carrier to verify you qualify for the program from their end. If you do qualify, I would recommend reaching out to our E-commerce team directly at 1-855-726-8721 for further assistance.
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
I would recommend reaching out to your carrier to verify you qualify for the program from their end. If you do qualify, I would recommend reaching out to our E-commerce team directly at 1-855-726-8721 for further assistance.
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
