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Original topic:

Samsung financing package ??

(Topic created on: 2/20/21 5:39 PM)
zayzay623
Astronaut
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Samsung Apps and Services
I was approved for samsungs financing options when I bought my s21 ultra at the beginning of the month (2/1). It's been nearly 3 weeks and I have yet to receive my welcome package from them or any type of bill. I have received a package explaining how the financing works but no welcome package with information on how to set up my account. I've tried calling the customer service numbers and have been on hold for 4 hours on two separate occasions. Any clue when I'll receive this or how to get my full account number to link my accounts??
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MikezDroid
Cosmic Ray
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Samsung Apps and Services
l bought the phone on financing as well. I haven't received the phone yet however, and I haven't received the welcome package. I don't expect to see the welcome package until after I've received the phone. have you received your phone yet?
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Solution
zayzay623
Astronaut
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Samsung Apps and Services
yes I got my phone two days after ordering. I was able to finally reach someone at TD bank

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MikezDroid
Cosmic Ray
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Samsung Apps and Services
oh wow, you were lucky most of the people that I've ordered from Samsung like myself aren't getting their phones until March. some of them have ordered in January
gratz on both counts
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SamsungRei
Samsung Moderator
Samsung Moderator
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