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Original topic:

Samsung members app not working in my country

(Topic created: 02-04-2021 12:13 PM)
Sock_Em
Constellation
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Samsung Apps and Services

Hello, my samsung members app will not work, it keeps giving me an error message telling me that samsung members is not available in my country (I live in the US and I'm using a Galaxy A21). Please send help :folded_hands: 

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Solution
SamsungJustin
Community Manager
Community Manager
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Samsung Apps and Services

Hello, We need some additional information from your phone. I'll be reaching out to you privately to obtain this confidential information, as this seems to be an isolated incident.  

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3 Replies
Adaboy
Supernova
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Samsung Apps and Services
I wonder has Samsung discontinued support for that particular phone, just a thought.
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Sock_Em
Constellation
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Samsung Apps and Services

I don't think so, on the account of it being a 2020 phone but I'm not sure.

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Solution
SamsungJustin
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello, We need some additional information from your phone. I'll be reaching out to you privately to obtain this confidential information, as this seems to be an isolated incident.  

View solution in context