Original topic:

Samsung money member discount doesn't work

(Topic created: 2 weeks ago)
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akrudup
Constellation
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Samsung Apps and Services
I don't know what else to do. I've been trying to use my samsung money member by sofi discount for 2 weeks now. I've used it before with no issue but now when I try it just opens the shop samsung app and doesn't give my money member discount or show I'm a money member. If I delete the shop samsung app and try it opens a browser to the samsung store and works but the browser version is harder to navigate than the app. Any help is appreciated 
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LongHiker
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Using the Samsung Wallet to click into the Samsung Money discount works for me. It has ALWAYS taken me there via browser.
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akrudup
Constellation
Options
Samsung Apps and Services
That's cause you must not have the shop samsung app downloaded
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LongHiker
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services

@akrudup No, that's not it. I have the Shop Samsung app installed. 

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akrudup
Constellation
Options
Samsung Apps and Services
No idea then cause as long as shop samsung is installed it always opens the shop samsung app when I open my discount page from the wallet. Always been that way for the few years I've had the samsung money sofi account. It only recently within the past 2 weeks stopped giving me my discount through the app
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