Original topic:

Samsung pass losing saved passwords

(Topic created: a month ago)
userjRaVPmmVbW
Constellation
Options
Samsung Apps and Services

I have noticed an issue with Samsung Pass where it seems to "lose" passwords that have been saved for a long while. Does anyone know "where" the passwords disappear to and if they can be retrieved? 

4 Replies
userMDBWd3h1qi
Constellation
Options
Samsung Apps and Services
I wish I knew I just had this happen seen the message about syncing across devices I declined and it erased everything called Samsung and the Representative was definitely no help!!!!!!!
0 Likes
user14MEP8ScbS
Astronaut
Options
Samsung Apps and Services
Me too...was just trying to see if there's a solution!
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MrDouggieFresh
Asteroid
Options
Samsung Apps and Services
So randomly all my passwords just disappeared from my Samsung Pass app and don't know how it happened.
pointman911
Astronaut
Options
Samsung Apps and Services
Just updated Samsung Pass app. As other users stated, when rejecting the "Sync app across all devices ", the update also deleted all passwords on the phone I updated it on.

SAMSUNG!!!!!!!!!

Listen to this complaint and fix this in the update.