Original topic:

Samsung pass passwords missing after merging with Samsung Wallet

(Topic created: 11-07-2022 05:28 PM)
Wendyjag
Cosmic Ray
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Samsung Apps and Services

Ever since Samsung combined the password with Samsung pay my passwords are missing.  One assume if them are there.  I can use Samsung pass to log into a website they Samsung internet. But when I go to look up the password to use on a different device I can't find the website and the password anywhere in Samsung pass. Why did Samsung have to ruin something that worked perfectly fine. I lost half my passwords when they combined them.  I'm just going to move back to Google password manager like my husband uses.  He got sick of the Samsung password mess!

 

 

 
9 Replies
Wendyjag
Cosmic Ray
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Samsung Apps and Services
omg What is happening? I just bypassed Samsung pass then manually put in the same password and username that I've been using for the last 3 months. Once I logged into the website the prompt for Samsung pass came up and ask me if I wanted the same the same password and username I've been using for the last 3 months with my fingerprint into my Samsung pass. I said yes. Went back into Samsung pass and I can't see that it's saved there. What's the point of a password manager if you can't look at your passwords?
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LongHiker
Epic Samsung Care Ambassador
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Samsung Apps and Services

@Wendyjag To find your passwords:

  1. Open Samsung Wallet
  2. Click Menu in lower right
  3. Click on Sign-in info under the heading Samsung Pass
  4. Confirm with your finger print.
  5. Then you will see all your passwords listed
Wendyjag
Cosmic Ray
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Samsung Apps and Services
Can you see my 2nd message? After I bypass Samsung pass and mainly put it in it asked me if you want to save this in your Samsung pass? I said yes I went back into Samsung pass and it's not in there. There's only a fraction of my passwords that are in there that were from before the merge of Samsung pay and pass. I don't know what is happening. At the very least it should have saved that password that I had just put in.
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NPC1
Red Giant
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Samsung Apps and Services
Sometimes people don't see a message cause it's possible that they were typing to post at the same time as you.
Wendyjag
Cosmic Ray
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Samsung Apps and Services
Thank you so much for trying to help I feel very frustrated. At this point Wendy pass is working a little bit better than Google pass and Samsung pass 😁
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UniKornBlack
Asteroid
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Samsung Apps and Services
I don't even have this option.
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GgB38
Constellation
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Samsung Apps and Services
None of my passwords that was previously stored I can't find them
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Samsung Apps and Services
Go to account and syn. It might be on at first. Turn off and then back on. It will then say sync in process
MaxxKoggen
Astronaut
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Samsung Apps and Services

So after seeing the reply from 002drlingsusdmnslyr, I noticed my sync for Samsung Pass was not working. Cleared all app data and logged in again and the passwords started updating.

I hope this helps.