Original topic:

Samsung rewards still missing

(Topic created: 09-19-2022 01:58 PM)
4Wheels21
Asteroid
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Samsung Apps and Services
Has anyone had problems getting their Samsung rewards points lost by Samsung?

I called them last week and they said after they updated some of their own software they lost some customers Samsung rewards points. After talking to 4 different departments I was finally told that I would receive a call back within 2 weeks. 

This sounds a little ludicrous! 2 weeks are you kidding me! Did this happen anyone else?
1 Reply
user365170tdJ15
Honored Contributor
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Samsung Apps and Services
We probably have points lingering about, but too trivial to worry 🙂

Quite some time ago , there was an announcement about restructuring rewards, so maybe that's what happened
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