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Constellation

Secure Folder wont be made

I will try to make the secure folder, but it just comes up with Couldn't create Secure Folder, Something went wrong. If this problem persists, contact Customer Service. Any solutions? 

 

 

No ROOT

No Custom Recovery

Galaxy Tab A (2017) Wi-Fi (SM-T380)

Android 9.0

One UI 1.1

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Secure Folder wont be made

I would recommend reaching out to our Samsung Accounts department for assistance with the creation and acessing of your secure folder?

 

You can reach them directly here at this number: 855-795-0509 
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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