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09-22-2025
01:04 PM
(Last edited
09-24-2025
08:49 AM
by
SamsungJoJo
) in
After a recent upgrade to One UI 8.0, programs within Secure Folder cannot access files also within Secure Folder.
In particular, the Secure Folder versions of Snapseed (photo editing), Protonmail, and Discord cannot find secured files. Google photos, and Samsung Gallery seem unaffected.
Any help?
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10-20-2025 03:19 PM in
Samsung Apps and Services- Mark as New
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10-20-2025 03:41 PM in
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10-21-2025 08:23 AM in
Samsung Apps and ServicesSamsung just pulled the One UI 8 update for S23 series for unstated reasons. Wish I had waited before updating. Hope this mess gets fixed in the next release.
https://www.sammobile.com/news/galaxy-s23-is-the-latest-to-suffer-a-one-ui-8-0-release-suspension/
https://www.androidpolice.com/samsung-galaxy-s23-plus-ultra-one-ui-8-update-pause/
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10-22-2025 12:55 PM in
Samsung Apps and ServicesI'm facing the exact same issue since I updated to OneUI 8.0, some days ago.
When trying to upload something using Google Drive app, it shows only content outside of the Secure Folder.
The only way to make it work, is by uploading things using "share" function inside Samsung Gallery, which is working fine.
Obviously that's not a normal behaviour or "working as it should", since I could always do it before this upgrade. Samsung's answer on this topic is kinda embarassing.
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10-23-2025 03:56 AM in
Samsung Apps and ServicesI just received an answer about this issue after reporting it through the members app:
- After verification by the development department, I inform you that the issue seems to be connected to Google services.
Our developers report the issue to Google to find a solution.
I therefore invite you to wait for the update request on your device or search for it yourself in Settings > Software Updates > Download and Install.
Thank you for contacting us, and remember that we are always here to help!
Have a nice day!
Gianluca
Samsung Customer Service
So, I suppose we wait for an update now.
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10-23-2025 09:01 PM (Last edited 10-23-2025 09:03 PM ) in
Samsung Apps and ServicesThanks for posting Samsung's response here GCocch. Hopefully, the next update is released soon and fixes all the issues with Secure Folder.🤞
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10-27-2025 02:15 AM in
Samsung Apps and ServicesSame issue, cannot access anything inside secure folder when I'm trying to upload something with a browser. Annoying.
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10-29-2025 04:34 AM in
Samsung Apps and ServicesI too have the same issue.
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10-30-2025 02:41 PM in
Samsung Apps and ServicesI'm find the issue with any browser not just Chrome but other apps such as WhatsApp are unaffected.
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11-01-2025 05:42 PM in
Samsung Apps and Services