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09-22-2025
01:04 PM
(Last edited
09-24-2025
08:49 AM
by
SamsungJoJo
) in
After a recent upgrade to One UI 8.0, programs within Secure Folder cannot access files also within Secure Folder.
In particular, the Secure Folder versions of Snapseed (photo editing), Protonmail, and Discord cannot find secured files. Google photos, and Samsung Gallery seem unaffected.
Any help?
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10-05-2025 05:46 PM in
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10-05-2025 05:45 PM in
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10-05-2025 06:46 PM in
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10-10-2025 11:55 AM in
Samsung Apps and ServicesThings are absolutely not working "as they should." All apps within Secure Folder SHOULD be able to access all files within Secure Folder. And also bring back lock when exiting a Secure Folder app! The "Secure" Folder is rather UNSECURE now! Revert these changes!
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10-11-2025 12:09 AM in
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10-13-2025 03:06 AM in
Samsung Apps and ServicesHi, can you add more clarity to your response please? The issue very much exists and is very easy to replicate. Does this mean that the issue people are reporting isn't a bug and was an intentional change, meaning secure folder apps will not have access to secure folder files going forward?
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10-14-2025 03:42 PM in
Samsung Apps and ServicesAbsolutely not the case. Secure Folder apps cannot access files inside of the secure folder. Numerous people are experiencing this. This **bleep** forum has enough replies, that should be clear.
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10-15-2025 10:07 AM in
Samsung Apps and ServicesYou clearly don't understand the issue being raised.
This is a bug and has been reported on numerous platforms.
Apps inside the secure folder can no longer use media also in the secure folder. That cannot, by definition, be things working as they should.
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10-16-2025 06:41 AM in
Samsung Apps and ServicesOther apps are not working after Samsung changed something. You can tell me it's fixed but I'm here to tell you that it is clearly not.
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10-16-2025 02:22 PM in
Samsung Apps and Services@Samsung_Moderator : Based on all the responses to your reply, I hope your team will revisit your research. If apps inside the Secure folder requires their data to be outside the secure folder, doesn't that beat the purpose of having a secure folder in the first place?
This is definitely a bug with the System File Picker, which I hope Samsung will address soon to make our phones secure again.