Original topic:

See Trusted Devices Info?

(Topic created on: 1/30/21 2:51 PM)
LittleOne1025
Astronaut
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Samsung Apps and Services
 So, my Samsung account is showing 8 trusted devices. However, when I click on devices it is not giving me ANY details whatsoever on what devices those are. 
 All I see is the option to delete ALL 8 and resign in, which I do not want to do. I would like to know why there are 8 when I can only count 4 that have been signed in on. Could someone please help explain if/how to see trusted devices details?? So I can figure out who else is accessing what on what phone or computer???
15 Replies
LittleOne1025
Astronaut
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Samsung Apps and Services
lol its 6 pm here... but I got the jist. haha thank you sweetie and I hope you enjoy the rest of your day as well :)
SHADOWGATE
Supernova
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Samsung Apps and Services
Same Here. Dinner Time and Snow
LittleOne1025
Astronaut
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Samsung Apps and Services
It was snowing here also. Almost everything turned to ice quickly though. Now we are gearing up for another 3 days of snow I believe.
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CLF
Samsung Care Ambassador
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Samsung Apps and Services

Hey, 

@LittleOne1025

The only place I see trusted devices in my Samsung account is in password and security, 2 step verification security settings.

All it does is bypass the 2 step verification security feature for websites that you trust. If you delete them all you will have to use the 2 step verification process again when you sign in to the websites or apps that you deleted.

I would delete them all and use the 2 step verification security for a few days and check to see if any new entries are listed as trusted. If you see new trusted devices listed and you didn't add them I would delete them and change the Samsung account password. Once it's done you can add websites that you trust back to the list. 

Best regards, 

CLF 

LittleOne1025
Astronaut
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Samsung Apps and Services
Well, Thank you so very much! The only option I saw was under skip 2 step verification also. I think I will take these steps you suggested in order. Delete all, and any devices I have not added back will show me I need to change password and possibly accounts as this is the 2nd time. With sincere appreciation,
-LittleOne1025-
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CLF
Samsung Care Ambassador
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Samsung Apps and Services

Hey, 

Thank you for your kind reply I appreciate it.

I agree the delete all page that opens should show a list of everything we've added as a trusted device with an option to remove them individually. It's really not useful if the only option is to delete all. 

Let us know if anything shows up as a trusted device without your authorization while you're testing. 

Thanks again, 

CLF 

 

 

 

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