So you should make an Error Report so they can see exactly what is going on. So firstly, close out all of your open apps so they're not in the Report, the hold down on your Home screen until it minimizes and click Settings. Go down to contact us and click Error Report. As soon as you do this it will begin logging, so try interacting with the Smart News App, specifically in a way that you'll get it to glitch. Hope this is helpful!
I absolutely love this app as well. As soon as I updated it, it says it has a bug and won't open. I use this app everyday. I'm **bleep**