Original topic:

Smart Tag 2 available in SmartThings but not Samsung Find app

(Topic created: a month ago)
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Athus_29
Asteroid
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Samsung Apps and Services

Is abyone able to view there items in the "Items" section?

I recently purchased a Samsung smart tag 2. After setting it up i am unable to view the it in the Find App. On my phones and tablet are visible in the Find App
On the other hand, the tag is visible in Samsung Smart Things App.
Is anyone also facing the same issue????
 
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4 Replies
LongHiker
Legendary Samsung Care Ambassador
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Samsung Apps and Services

@Athus_29 Just FYI, I see both my SmartTags 2 and my earlier model SmartTags in the Find app. 

[Edit] I am using version 1.2.11 of the Find app. 

Athus_29
Asteroid
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Samsung Apps and Services
I have tried to reset the tag, but it did not work
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Athus_29
Asteroid
Options
Samsung Apps and Services
Can a IT person help me worth this??
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GaryB82
Epic Samsung Care Ambassador
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Samsung Apps and Services
I can confirm what @LongHiker says. Except i'm using 1.1.14
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