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Smart view not working on my Note 8

(Topic created: 09-08-2017 11:38 AM)
userdmEjcLrQF8
Constellation
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Samsung Apps and Services

I just recently received my Note 8 from Verizon.

 

I truly love this phone except for the fact that I can't get Smart View to work. I have tried it with 2 Samsung TV's, an Amazon Fire TV, a Google Chromecast, and even a USB C to HDMI adapter. Smart View never connects and never recognized the USB adapter.

 

Is their a bug in the software for the phone? It is showing as fully up to date.

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61 Replies
Dexx
Constellation
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Samsung Apps and Services
I also have the same problem with mine 08 when I first got it it worked the first couple times with some hiccups but now it just won't work at all. I won't connect to my Google Chromecast. when I open the Google Chromecast HOME app IT SAYS SCREEN MIRRORING IS NOT OPTIMIZED FOR THIS DEVICE. so I did a search for optimize devices for Google Chromecast and the Samsung Note 8 was not on the list
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user6CKsATIN7a
Constellation
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Just restart you phone.  It works for me !

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user3AGxyUGnMj
Constellation
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Have the same problem.with mine..

Everything was working fine..until Samsung update require...so I did....the phone been **bleep** ever since.. 

Samsung went backwards...in my theory...

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userWkATvlBZ5L
Constellation
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Samsung Apps and Services

Ive tried all these solutions and I cant seem to get this to work. Any new solutions?

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psearcy3457
Constellation
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Can anyone tell me why did my screen mirroring stop working after the oreo update 

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usersDIrcQ2EPP
Constellation
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My Note 8 doesnt screen cast anymore either since the Oreo update.  It connects and casts for literally 2 seconds and then drops the connection and says "Smart View has stopped working."

 

I've tried everything in this thread, no luck.

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userObCR3JIeR6
Astronaut
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My smart view doesnt connect after the oreo update.

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user1vXfCqyr2n
Constellation
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I believe it is definitely a bug in an Android update.

 I had a Note 8 which connected fine to my TV with a Microsoft Miracast dongle until a system update after which it would not connect at all. I broke that phone and got another Note 8 and the exact same thing occurred, it connected fine until a system update and now will not connect at all.

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userJ0YT7zOKJA
Constellation
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How has this bug not been fixed? This is unacceptable!  What is Samsung doing to fix?

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user2zdGxAxUg6
Asteroid
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I had same problem just fixed it! Hope it works for you.  Press on the smart view , but hold on to it , it takes you to a screen that tells you, about smart view,  press on that, once you get there you will have a choice to [force stop], press on that. You can now exit and try your smart view now. That should do it.