Original topic:

Smart view settings

(Topic created: 06-14-2022 08:20 PM)
userKqklGBHoaQ
Constellation
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Samsung Apps and Services

The aspect ratio is grayed out on my phone and it said to sign in to my account. I did that and still grayed out. I rebooted and still grayed out. What else can I do? I want to change adpect ratio to full screen.

 

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6 Replies
Lrock
Comet
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Samsung Apps and Services
clear the app cache/data and force close it, then reopen it
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user_ams007
Samsung Care Ambassador
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Samsung Apps and Services
That will not fix Aspect Ratio settings since the host is unknown till the connect is made
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Lrock
Comet
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Samsung Apps and Services
i assume theyre already connected or they wouldnt have an aspect ratio that needs changing since smart view is essentially casting .
https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-view-apect-ratio-setting-does-no...
Screenshot_20220614-233824_DuckDuckGo_11520_1655264304.jpg
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user_ams007
Samsung Care Ambassador
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Samsung Apps and Services
Fully understand
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user_ams007
Samsung Care Ambassador
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Samsung Apps and Services
First Open the smart view and then choose the device that you are trying to connect to, after you connect with the device it will allow you to change the settings Screenshot_20220614-232306_Smart View_1901_1655263386.jpg
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User_name
Black Hole
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Samsung Apps and Services

Submit an error report and get feedback
Samsung Members app > Get help > Send feedback > Error reports

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