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Software Update Galaxy A21

(Topic created on: 5/1/21 11:16 AM)
Jacquie113
Astronaut
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I'm trying to update/download newest software update. I keep getting a note saying to turn on WIFI .... Can't download without WIFI!!  I NEVER USE WIFI ... I have unlimited data.  Why can't it download with Data??

2 Replies
Lori1026
Astronaut
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My husband and I have the exact phones, he's had 3 or 4 updates and I've had zero. Why would that be? It's ridiculous. And we have the Samsung Galaxy Note20 Ultra 5G
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Solution
SamsungCole
Samsung Moderator
Samsung Moderator
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Unfortunately some Carriers require you to update over wi-fi rather than using mobile data regardless of the plan you have with them. 


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