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Astronaut

Software not installed. Stalls at 27%

My unlocked S9 Plus continuar to ask for updates but at 27% it just stops and nothing happens. I get this message at least once per week. AT&T does not help and tells me to request Samsung support. I did everything possible I could do .... any news from Samsung? Thanks

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Software not installed. Stalls at 27%

Thank you for reaching out .Are you able to update your software if you test your device in safe mode?


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