Original topic:

Switched to the Tmobile Sim card (I have sprint) Deleted items found files

(Topic created: 07-20-2021 06:11 PM)
MsPiBe
Astronaut
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Samsung Apps and Services
Hi all
I switched my Sim card to the tmonile 5g and have had nothing but issues. I am a sprint customer. I will list a few of my issues 
Service is so slow (network says I'm running off of 3g 🤣)
Apps are missing
Files are missing 
Pictures have been turned into no media 
Zip files have been created 
Entire Samsung pass has been deleted 
Found some interesting files. This one concerns me the most as it looks like some typenof code and I found several of them! I will copy and paste one of the smaller files I found but if someone can enlighten me to what these files mean , do I need them? Sorry notnall that tech savy but hoping to wrap my head around the chaos

image


It would not let me paste it but here is a screen shot 



8 Replies
TheGalaxy
Neutron Star
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Samsung Apps and Services
What is your firmware version?
MsPiBe
Astronaut
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Samsung Apps and Services
Not sure how would I find this?
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Vilen
Cosmic Ray
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Samsung Apps and Services
Its Called Security, Back up first the put on other sim card.
MsPiBe
Astronaut
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Samsung Apps and Services
The new sim is already in. These files are security files? There are a lot.
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userhRJCw4qFk7
Constellation
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Samsung Apps and Services
Same thing happened to my phone. It keeps telling me that Samsung Pass is temporarily unavailable. Ugh
MsPiBe
Astronaut
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Samsung Apps and Services
I was going to contact Samsung to see if they could recover it. But doubtful
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TheGalaxy
Neutron Star
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Samsung Apps and Services
You probably received an update when you put the new dim card in and that caused the issue
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TheGalaxy
Neutron Star
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Samsung Apps and Services
See if you can recover anything when you sign in to your Samsung account in the phone
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