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Original topic:

Temporary cloud backup over cellular

(Topic created: 10-27-2023 11:12 AM)
Hake
Comet
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Samsung Apps and Services
For those of us without wifi at home being able to backup over cellular connections is a must and there's no reason to not have the option here for the temporary cloud backups.
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LongHiker
Legendary Samsung Care Ambassador
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Samsung Apps and Services

@Hake Interesting, thanks for that info. You might want to submit that in the Member's app -> Support -> Error reports (under Send feedback). 

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LongHiker
Legendary Samsung Care Ambassador
Options
Samsung Apps and Services

@Hake Where are you finding that screen?

If I go to phone settings -> Accounts and backup and click on Back up data under Samsung Cloud it lets me backup while on cellular. In fact it gives you the option to backup while roaming. 

Screenshot_20231027_135031_Samsung Cloud.jpg

 

 

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Hake
Comet
Options
Samsung Apps and Services
If you go to settings> device care> maintenance mode> back up your data.

It's meant for being able to backup everything on your phone (photos, videos, app data, etc)
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Samsung Apps and Services

@Hake Interesting, thanks for that info. You might want to submit that in the Member's app -> Support -> Error reports (under Send feedback). 

Hake
Comet
Options
Samsung Apps and Services
I just did! Thanks! I hope the option will be available soon.
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