Regarding chat session 4302494418: I didn’t get a chance to fully express my gratitude for the easy-to-find chat support, the 24/7 support that fits my schedule and the polite and knowledgeable reps. My neighbor has a Samsung TV, I have a different model Samsung TV, and I have a Samsung SM-T560 tablet. I’ve chatted with support before and again tonight. All of these reasons I listed serve to solidify my positive impression about Samsung and I’ll be a lifelong customer and advocate to my family and friends to choose Samsung because of both the products and the support. My brother just bought a house and is looking for numerous home theatre devices and home appliances. He values my opinion and is likely going to make several purchases based on my input. Count me in for “Team Samsung”. Thank you, Samsung.