Original topic:

The country/region on my phone is wrong

(Topic created: 11-28-2022 12:46 PM)
Anonymous
Not applicable
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Samsung Apps and Services
Where can I go to fix this?
11 Replies
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Samsung Apps and Services
Do you have an active service provider?
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Options
Samsung Apps and Services
Have you looked into general management, date and time? Is it set automatically or do you have it set on manually?
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Samsung Apps and Services
Check these settingsScreenshot_20221128_155312_Settings_1000002382_1669668792.jpg
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Samsung Apps and Services
Ensure your location is on prior to doing so
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Anonymous
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Samsung Apps and Services
Yes, all those songs are active however I can't change the country, it's greyed out. Screenshot_20221128_135808_Samsung account_1000000318_1669669088.jpg
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Puti
Comet
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Samsung Apps and Services
Can you show the whole screen so we know where you are to better assist you
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Anonymous
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Samsung Apps and Services
I'm in the US, I've never been to the UK. If that helps.
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Pinky00
Constellation
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Samsung Apps and Services
I have the same problem it says I'm in Canada when I live in the USA
Brittany P Phy
Anonymous
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Samsung Apps and Services
I had to delete my Samsung account and make a new one, it automatically detected I was in the US.