Original topic:

To potential customers be aware!

(Topic created: 11-05-2021 07:23 AM)
FireMarine
Astronaut
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Samsung Apps and Services
. I would not recommend buying their products. I mean I bought the brand new Galaxy watch for and it was messed up within 6 weeks of light use. Sent to their repair center October 12th didn't have parts to fix it made me pay and told me I lied and that I caused water damage when I did not Guess customer is not always right in today's world. Awful customer service experience oh yeah they've lost my watch they can't tell me where it's at it's no longer at the repair center the aging in charge in the office of the President who supposedly has the most power has sent an email over a week ago and receive no reply yet and just keeps telling me to call them again in a week. So they've lost my property that I've paid double for and don't know where it's at but won't send a replacement terrible terrible terrible experience worst customer service I've ever dealt with.
1 Reply
vivianazoida
Astronaut
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Samsung Apps and Services
They are the worst
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