Original topic:

Troubleshooting Features????

(Topic created on: 6/4/21 7:51 AM)
jpettinato879
Constellation
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Samsung Apps and Services
Hey, Samsung Users. 
How's everyone doing? Hope all is well and everyone is healthy. I was thinking about improvements to my Samsung Galaxy Smartphone. I think that the one feature that's been missing from the Smartphones, is the "Troubleshooting" Feature that can help with the Device Care. The Smartphones are essentially a handheld computer and desktop/laptop computers have a "Troubleshooting" features as part of their Operating Systems. Who thinks that this should be a feature for All Smartphones????
3 Replies
LongHiker
Samsung Care Ambassador
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Samsung Apps and Services

@jpettinato879 

I think you may find what you are asking for in the Samsung Members.

  1. Open Samsung Members app
  2. Click "Get Help"
  3. Click "Go to Phone care"
  4. Here you can do automatic and interactive checks to help diagnose issues that you may be having. 
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katjo
Astronaut
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Samsung Apps and Services
My message changed to Spanish how do I get it back to English?
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Andytheman
Nebula
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Samsung Apps and Services
I think Samsung has a type of device care in the main phone settings menu. Scroll down and check as I'm not sure what it's called but a vaguely remember seeing it. Or check in " Samsung members app."
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