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Turn off Bixby Voice wakeup S10e

(Topic created: 11-20-2019 07:21 PM)
user0pPT1S1OZK
Constellation
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Samsung Apps and Services

I can find no way to turn off the bixby Voice wakeup feature on my S10e, there is no place in the settings that say voice. The only thing when I hit the setting is : 1. Customization Service 2. Add Bixby Home Icon and 3. About Bixby Home. I want to use my voice commands on my camera. Frankly if Bixby were gone all together I would be happier. I did tell the regular setting to disable it... but that did nothing for the voice wakeup. HELP please!

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C305003
Constellation
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Samsung Apps and Services

Just use Bixby to go to Bixby voice settings and you will see your settings for Voice Wake Up

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5 Replies
Solution
C305003
Constellation
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Samsung Apps and Services

Just use Bixby to go to Bixby voice settings and you will see your settings for Voice Wake Up

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userrAmnOPVjPJ
Constellation
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Samsung Apps and Services

What do you do if Bixby Voice Wake Up is off but it still wakes up by itself?

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

@userrAmnOPVjPJ Have you attempted to force stop and clear cache on all Bixby related apps? Try that and see if that helps any.

 

Navigate to your settings > apps > find and click on each individual app: Bixby Routines, Bixby Home, Bixby Vision, Bixby Service, Bixby Voice > force stop > storage > clear cache.

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userrAmnOPVjPJ
Constellation
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Samsung Apps and Services

Force stop doesn't work, it restarts itself.

 

Clear data on Bixby voice does stop it from listening, but it pops up a nag screen every minute saying Bixby is not set up.

 

There must be some way to actually turn it off oh, but I haven't been able to find it

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Samsung_oZtK4yL
Astronaut
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Samsung Apps and Services

If you have a pc, then itll take you about 5 minutes to remove/disable bixby

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