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Original topic:

Unable to add card to Samsung Pay

(Topic created: 03-15-2023 06:13 AM)
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AllieQat
Constellation
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Samsung Apps and Services

So I've tried adding a couple card to the Pay app and even though all the information is correct I keep getting the error that my card info is invalid. 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello AllieQat, welcome to the Samsung Community. I understand you are having trouble adding a couple of cards to the Samsung Pay app. Please contact Samsung Pay at 1-844-726-7297 for further assistance. 

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4 Replies
userr8ioc2vKnH
Cosmic Ray
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Samsung Apps and Services
Just a thought, is your card/bank participating in Samsung Pay? I know a few cards I have the financial institute doesn't have Samsung Pay but they accept Apple Pay.
AllieQat
Constellation
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Samsung Apps and Services
It is! That's why I'm so confused
userr8ioc2vKnH
Cosmic Ray
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Samsung Apps and Services
Well, I'd say call Smsung or your card service but I know they'll point the finger at the other 😅
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello AllieQat, welcome to the Samsung Community. I understand you are having trouble adding a couple of cards to the Samsung Pay app. Please contact Samsung Pay at 1-844-726-7297 for further assistance.