Original topic:

Unable to connect access laptop via. Remote PC

(Topic created: 05-12-2022 08:24 PM)
userbuidcFp2OH
Astronaut
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Samsung Apps and Services

Hi all,

I want to connect my laptop which is in a different location (office) to my samsung tv which is at an another location (home). When I try to connect it via. Remote PC feature available on my samsung tv I keep getting the below error. I have read through all the articles and have all the basic setup such as Remote PC "Turned On" on my laptop, laptop is connected to an another network and laptop is not in a sleep mode. Hope can someone help.

Thanks,

Harshad Hegiste

Error

Remote Access cannot connect to the remote PC. Make sure the remote PC is turned on and connected to the network, and that remote access is enabled. you cannot connect if the PC is in Sleep Mode.

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