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Astronaut

Unable to login to samsung cloud

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Hello, 

 

I am struggling to access my samsung cloud. 

My email address that i used to set up my cloud is no loger active, and i cant reset my password. I need support to update my email or password for me. 

I am struggling to find the right channel to assist me with this. 

 

 

 

1 SOLUTION

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Honored Contributor

Re: Unable to login to samsung cloud

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I would recommend reaching out to the accounts team so that they can verify your account and help you change the sign-in information. You can reach them at (855) 795-0509 directly. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Highlighted
Honored Contributor

Re: Unable to login to samsung cloud

JUMP TO SOLUTION

I would recommend reaching out to the accounts team so that they can verify your account and help you change the sign-in information. You can reach them at (855) 795-0509 directly. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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