Original topic:

Update Samsung Account Country & Language in Email?

(Topic created on: 11/30/20 3:57 PM)
Roxy284
Astronaut
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Samsung Apps and Services

Hi,

 

Not sure if this is the right spot, but does anyone know how I can update the below:

 

1. Country in my Samsung profile

2. Language used to send emails

 

Before I was able to setup my account here, someone in Taiwan used my information to set it up...so the country is locked showing Taiwan and the emails come to me in Chinese. I was able to get my settings online set back to English, and setup my own password & etc a while back, but my emails still come through in Chinese. (ie password resets, notifications, etc)

 

Does anyone know who I can contact to fix this?

 

Thank you!

 

Tracy

1 Reply
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

I recommend reaching out to our Samsung Accounts department for further assistance regarding your concerns. They can be reached directly at 1-855-795-0509.

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