Viewing software for SNH-V6410PN smartcam; app no longer supported

[CamasDon]

What viewing software that is compatible.  Wisenet reports incompatibility in July 2024. 

[LesDiesel]

May 1st Samsung transferred the management of the anpp over to Wisenet. Which then ended the app for the last camera on Jan 1 2025. On that date all cameras were rendered useless for all versions of the app.

[useryGigFif9ho]

I have 5 and was told they would work with echo dot or Samsung smart things. Not true!!!!!!!

[userPHqbE6X3xs]

It's completely a joke. I have 6 cameras and they just bricked them all. 😠

[user_js]

If no solution is offered it's lawsuit time.

[mjdrejer]

Ha ha

[raylasin]

I have 6 SNH-V6410PN smartcams and I can no longer use them so, SAMSUNG, what can you possibly suggest we do to support our smartcams?

[userIjLCWKuuJT]

so what will I do with this useless camera now the app is not supported can anyone in Samsung company tell us the solutions?

[neo70]

Exactly, just as the notice on the SmartCam+ app has been saying for the last 2 or 3 weeks, my 4 V6414 cameras no longer work with the app.  

I was greeted to black preview screens where they used to be on Monday...  Bricks...  Absolutely no help from Samsung.

I have been searching Google Play for another app to use but none of it makes any sense...  No idea how to connect these to a different app.  

I hope someone who is more tech savvy than I can figure this out and posts the solution somewhere on the web.  I guess I'll just have to wait until this happens.

[ELOW]

Yup, I have 6 of these cameras that I accumulated over time as I absolutely love them!!  Now they are all bricked.  Wisenet notice said "we can't support anymore due to low usage" is a total **bleep** - a lot of people here are users. You can't just pull the rug under us !   SAMSUNG - your reputation is on the line. DO SOMETHING!!! If not, like one of the users chimed above, I will never buy Samsung TV, phones, etc!

[StanS1]

Well, I have one 6431 that still works (and two 6414s that are now bricked). You can buy refurb 6431s on Amazon for $35. Not exactly the best solution, but at least it uses the same SmartCam+ software.