So I'm trying to preorder the S26 Ultra and Buds 4 Pro, Everytime I do, I get the same error message.
"We're unable to verify part or all of your information, please review and update, then try again. If this issue persists, please visit a trusted retail store to purchase."
I've tried every troubleshooting method under the sun, double checking billing information, changing payment method, PayPal, Google Pay, clearing caches, ordering from different device/browser, using a guest account, waiting 24hrs, etc.
Samsung Support is insultingly unhelpful. I want to order from Samsung so I get all the pre-order deals. I can't think of any way to work around this issue. I've tried the email the CEO option, and haven't received a response (it's Saturday though). I can't get ahold of any support agent who's competent. This is so ridiculous. I've never had a company try so hard to not take my money.
Does anyone know the real solution how I can get around this??
If I wait until March 11th and buy from Best Buy, will they have the 1tb in Sky Blue? because I can't find it on their website right now.
Or does anyone know how I can get ahold of someone at Samsung who can actually help? Like an exec?
I've never seen "please visit a trusted retail store to purchase." before. I'll be honest, to me it looks like your account got flagged for some reason and this is their way to politely tell you they don't trust selling you devices online. Have you tried using the app, or via browser? Are you using a VPN? Have you tried clearing cache?
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Unfortunately, our world has turned into an informational salad bowl of dos and don't, what's and what not, it's it, it's not, and many more opposites of each other. There is also an overkill of ways, how's, don'ts offered in any situation and when there is an overkill of information in any scenario, much of the information/instructions are not compatible. Until whom ever designed, developed and created this world of overkill information wake up to what has been created there will be of what has been, to come. It is impossible to have an overkill of instructions, guidelines, how to and how not, what if and what not and an overkill of instructions in any thing, will it be easy. It is impossible! There should be just a couple of ways any thing can be done, which will be compatible with each side of the scenario for things to become normal again. Having so much, too much information on any one thing creates a non sequitur which has no revelation to what preceded it. It doesn't imply a deliberate avoidance but too much proceeding anything will not produce a solid, firm, correct answer.
