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POCA80
Astronaut

Weak Charging Detected?

Not sure what's going on with my Galaxy 8, I even bought a new charger.. Perhaps a setting needs to be changed/ updated?🙄

2 REPLIES 2
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Samsung Care Ambassador

Re: Weak Charging Detected?

This could be due to several apps either actively running or running in the background which is draining your battery faster than it is charging. Have you tried running a system diagnostics in the device care app



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Javajaquet
Astronaut

Re: Weak Charging Detected?

I just close all apps running in the back and restart my phone

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