Original topic:

What's up with messenger?

(Topic created: 10-26-2021 04:18 AM)
JohnnyDees
Astronaut
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Samsung Apps and Services
There are 2 versions,  Google and Samsung.  I am having issues. I installed Google because I had that before and it seems to conflict with Samsung's. I removed Google's but now I am not getting some messages,  what do I do?
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2 Replies
LongHiker
Samsung Care Ambassador
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Samsung Apps and Services

@JohnnyDees Just to clarify:

  • Messenger is a Facebook product
  • Samsung has a messaging app named Messages
  • Google has a messaging app also named Messages

What phone do you have? I use Google Messages, and have for quite a while, with no problems and no conflicts.  

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Je655
Red Giant
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Samsung Apps and Services
I would recommend making sure Google messages chat features are off.

"If you're having issues, such as missing text messages (SMS/MMS), and you’re using the same phone number from your previous phone, you may need to turn chat features off on your previous phone"
https://messages.google.com/disable-chat
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