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Why SM-G955U USA (AT&T) (ATT) doesn t get android 9.0.Can you help me?

(Topic created: 08-14-2021 01:36 PM)
userHas0Pwjv0n
Astronaut
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Samsung Apps and Services

Why SM-G955U USA (AT&T) (ATT) doesn t get android 9.0.Can you help me?

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Stephanie Nikki
Black Hole
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Samsung Apps and Services

Good afternoon, the S8 series did indeed get the Android 9 updates. If yours did not come there may be a connection issue with your APNs. You can always talk to your carrier to look into that being the case. As for the update, your local uBreakiFix can help get it updated as well as downloading and using Smart Switch from our website: https://www.samsung.com/us/support/owners/app/smart-switch


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1 Reply
Solution
Stephanie Nikki
Black Hole
Options
Samsung Apps and Services

Good afternoon, the S8 series did indeed get the Android 9 updates. If yours did not come there may be a connection issue with your APNs. You can always talk to your carrier to look into that being the case. As for the update, your local uBreakiFix can help get it updated as well as downloading and using Smart Switch from our website: https://www.samsung.com/us/support/owners/app/smart-switch


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.