You have reached the limit of 10 attempts per day in Winning Wednesday promo

[Ricar2ps]

I've been waiting for 2 days to do it and always tells me the same thing, why is this happening now? 

[Anonymous]

Is this in regards to a Samsung Pay promotion? Have you tried restarting the phone?

[Ricar2ps]

yes i did it

[Ricar2ps]

I also cleared the data and cache of the Samsung store app and nothing works

[Anonymous]

We would recommend giving Samsung Pay a call at 1-800-SAMSUNG

[BigDaddyWalt]

has anyone tried calling and if so did it help?

[meghannelwin]

did you get this resolved? I made in game purchase twice and no spin

[Ricar2ps]

I tried to call but they transferred me with all the departments and nobody knows anything about this promotion

[Ricar2ps]

Has anyone else had responses from samsung?

[MrZell · Accepted solution]

I completely understand how much this experience has affected you. I wish I was equipped to handle your information, but instead, I suggest you reach out to our E-Commerce department at, 1-855-726-8721. You'll be in good hands there. Thanks!