Original topic:

anyone having problems with samsung pass/wallet?

(Topic created: 03-08-2026 04:41 AM)
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innergray
Galaxy
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Samsung Apps and Services
i don't know what it is but samsung apps are always breaking or completely useless, can't say it's not gotten on my nerves. all these two give are errors. anyone having the same problems?

3 Replies
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello @innergray. Welcome to the Samsung Community! 
Sorry to hear youโ€™re having trouble with Samsung Pass and Samsung Wallet โ€” We know how frustrating that can be. Here are a few quick steps that usually resolve these issues:

Restart your phone to refresh system services.
Update Android System WebView & Chrome:

Settings > Apps > Android System WebView > Uninstall updates, then update again in Play Store
Repeat for Chrome


Clear cache for Samsung Pass and Samsung Wallet:

Settings > Apps > (App) > Storage > Clear cache


Sign out and back into your Samsung Account to refresh security tokens.
Reโ€‘add biometrics: remove fingerprints, restart, then add them again.
For Wallet issues, make sure NFC is on and Wallet is set as default payment app.
Give these troubleshooting steps a try and let us know if it helps! 

innergray
Galaxy
Options
Samsung Apps and Services
my phone was factory reset and everything for unrelated reasons and i've tried everything it said to do, but the issues still persist. i've reported these and other errors / concerns in error reports. this has been an ongoing issue for years, i doubt there is any fix unfortunately.
Rolas
Constellation
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Samsung Apps and Services

Multiple errors having
After yesterday update (2026/03/31) it is not launching even..

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