JUMP TO SOLUTION Solved

Original topic:

Canceling Adobe acrobat 7 day free trial

(Topic created: 01-04-2021 02:34 AM)
6170 Views
peanut43
Astronaut
Options
Samsung Apps and Services

I started the free trial for Adobe acrobat,  I want to cancel it but when I try to Adobe says it has to be canceled through Samsung,   when I log into my Samsung account it says I have no subscriptions.  I need this canceled asap before they withdraw the money.  Its stealing the way they make this almost impossible to figure out.

1 Solution


Accepted Solutions
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Samsung Apps and Services

@peanut43 It sounds like you logged into your Samsung account via a browser? This won't show your app subscriptions. 

 

Try this:

  1. Open the Galaxy Store app
  2. Click the 3 line menu
  3. Click Subscriptions. You should find your Adobe Acrobat subscription here and have the ability to cancel it. 

View solution in context

5 Replies
peanut43
Astronaut
Options
Samsung Apps and Services
thanks helpful
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Samsung Apps and Services

@peanut43 It sounds like you logged into your Samsung account via a browser? This won't show your app subscriptions. 

 

Try this:

  1. Open the Galaxy Store app
  2. Click the 3 line menu
  3. Click Subscriptions. You should find your Adobe Acrobat subscription here and have the ability to cancel it. 
peanut43
Astronaut
Options
Samsung Apps and Services
thank you very much I have finally unsubscribed
LongHiker
Legendary Samsung Care Ambassador
Options
Samsung Apps and Services

@peanut43 wrote:
thank you very much I have finally unsubscribed

That's great! Glad that I could help. 

0 Likes
Reply
userKwxoJrRwiN
Astronaut
Options
Samsung Apps and Services
X-x
0 Likes
Reply