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cannot locate/download hulu live on my new Samsung model UN43TU7000FXZA

(Topic created: 09-13-2020 11:44 AM)
userAuhmJvkt9A
Constellation
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Samsung Apps and Services

just signed up for hulu + live tv, or hulu with live tv is what google says the apps name is. tv/apps only finds regular hulu.

 

very, very upset.. need it for nfl

 

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userAuhmJvkt9A
Constellation
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Samsung Apps and Services

Thank you for the help. it turns out that when I googled the issue it incorrectly stated that you needed to download an updated hulu app. When in fact all you need to do is log out and when you log back in if you have already upgraded your hulu account on the web from a pc it will automatically have the additional functionality. I should have known to try that before posting. Sorry to waste your time.

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3 Replies
Anonymous
Not applicable
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Samsung Apps and Services

Hello! We would recommend contacting Hulu regarding compatible devices for Hulu Live.

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Solution
userAuhmJvkt9A
Constellation
Options
Samsung Apps and Services

Thank you for the help. it turns out that when I googled the issue it incorrectly stated that you needed to download an updated hulu app. When in fact all you need to do is log out and when you log back in if you have already upgraded your hulu account on the web from a pc it will automatically have the additional functionality. I should have known to try that before posting. Sorry to waste your time.

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

No worries! You are welcome! That's great to hear! 


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