I use the samsung health app on an iPhone to synchronize my galaxy watch active and update my training data to my phone. It worked on the first few days, but than it didnt anymore. Now, my app won't even recognize the accessory, even thow it is conected to my galaxy watch active app. I alredy have uninstall and reinstall the samsung health app on my phone.
I recommend calling 844-726-7297 to speak with a Samsung Pay support representative over the phone for the best assistance regarding this issue.