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USGCCACM1126
Cosmic Ray

[feedback] date is wrong on bixby.

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Today is Thursday, when I ask Bixby what day it is, the response is "It looks like today is wednesday" .

Is there a way I can correct this?

Regards,

Owen.

1 SOLUTION

Accepted Solutions
Nebula

Re: [feedback] date is wrong on bixby.

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Thank you. I am passing this on to the R&D team. Thank you for your patience. I will update when a directions is conveyed.

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17 REPLIES 17

Re: [feedback] date is wrong on bixby.

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Good Morning! Is this still showing the wrong day? I've seen this and have sent it up the ladder, but I'd still like to gather more info on it. 

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USGCCACM1126
Cosmic Ray

Re: [feedback] date is wrong on bixby.

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Yes, as of today (Friday) Bixby is saying it's thursday.  

 

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Re: [feedback] date is wrong on bixby.

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Hm. Have you tried clearing your app cache for Bixby? 

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USGCCACM1126
Cosmic Ray

Re: [feedback] date is wrong on bixby.

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Yes, cleared cache for the entire bixby suite then did a restart, still a day behind. Yet when I ask it to pull up today's calendar, it shows Saturday. So I'm thinking Bixby doesn't fully understand the concept of "Today" , or there's a setting I can't find to fix it.

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Re: [feedback] date is wrong on bixby.

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That's definitely odd. Does the time show as correct when you do this? 

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USGCCACM1126
Cosmic Ray

Re: [feedback] date is wrong on bixby.

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Yes, the time shows correct, just not the day. I'm about to backup and reset my phone to see if that's an end all fix.

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USGCCACM1126
Cosmic Ray

Re: [feedback] date is wrong on bixby.

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Following up: I performed a Factory Reset and installed Bixby on a clean install (no settings, or apps carried over) and it's still one day behind. 

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RJONES
Galaxy

Re: [feedback] date is wrong on bixby.

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@USGCCACM1126 Just wanting to confirm, when you go to the lockscreen of your phone, is the date correct there? Also, you mentioned that you have factory reset your phone. When you did so, did you install any third party apps from the play store or other app stores? Thanks for your feedback! We will get to the bottom of this.

 

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USGCCACM1126
Cosmic Ray

Re: [feedback] date is wrong on bixby.

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No third party apps had been installed at that time. Still one day behind even though everything else showed proper day, even asking bixby to show me my calendar for the day. 

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