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Asteroid

note 20 ultra slowwwwwww

Everything about this phone is slow. All it does is lag on Everything. My S10 plus outperforms this phone by a mile, mind you that phone is 2 yrs older and a regular galaxy not a note. This is my first note purchased, and this phone is horrible all around. There is absolutely nothing positive about this phone period
7 REPLIES 7
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Samsung Care Ambassador

Re: note 20 ultra slowwwwwww

@crisc84104 

 

Is it a Snapdraggon or Exynos version? Because I have a Snapdragon model and it's the fastest Samsung phone I've ever owned, and I had almost every single main model for the last 4-5 years. 



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Asteroid

Re: Re: note 20 ultra slowwwwwww

I have the note 20 Ultra 5G, and I stand by what this man has said this phone is ridiculously slow. not to mention my S Pen does not work at all the screen does not register a touch it doesn't connect to the pen at all
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Samsung Care Ambassador

Re: Re: note 20 ultra slowwwwwww

Just to make sure we're all on the same page, I asked a simple question... is it a Snapdragon or Exynos model? Because our experiences might be different based on what chipset it's using, although both should still work fine. 

 

From what you said @usergwAzBlfFMy I would suspect a defective device, it happens, but like I and others said, our phones are not slow. Very fast in fact. 



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

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Asteroid

Re: note 20 ultra slowwwwwww

I think there is something wrong with your phone. Mine is lighting speed on apps and everything else.
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Astronaut

Re: note 20 ultra slowwwwwww

you must be doing something you shouldn't then because my note 20 ultra 5g is lightning fast even gaming is soooo much better now.
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Asteroid

Re: note 20 ultra slowwwwwww

I'm in America so it's a Snapdragon
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Asteroid

Re: note 20 ultra slowwwwwww

I've even reset it, hard reset it, reset settings, everything. It's actually sad and embarrassing that I decided to spend so much money on a phone thinking this Note would ever be better than an actual Galaxy. It's far from better. The only thing this phone has been the past month, is a disappointment
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