Original topic:

phone number

(Topic created on: 11/19/20 6:48 PM)
dbqmom
Astronaut
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Samsung Apps and Services
Why doesn't my phone number show up when I select About this Phone in Settings?  It just says unknown.

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SamsungQue
Samsung Moderator
Samsung Moderator
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Thanks for reaching out. If your phone number is not registering in your phone then I would recommend the following. I would make sure that your phone is up to date on its software. Next, I would try resetting the network settings on your phone. Then lastly, I would reach to your service provider to resolve your issue.

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CalderCay
Supernova
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Samsung Apps and Services
Check your SIM Card Status ...
Registered?
"In Service"?

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Ernestovp76
Astronaut
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Samsung Apps and Services
I have the same problem
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Solution
SamsungQue
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

Thanks for reaching out. If your phone number is not registering in your phone then I would recommend the following. I would make sure that your phone is up to date on its software. Next, I would try resetting the network settings on your phone. Then lastly, I would reach to your service provider to resolve your issue.

View solution in context

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