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Original topic:

recover a stolen phone

(Topic created: 05-05-2021 05:53 AM)
user59aSp7r32v
Astronaut
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Samsung Apps and Services

My galaxy a32 was stolen on the 28th and he turned it off immeiately so i just have the last location...can it be tracked offline?

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LongHiker
Samsung Care Ambassador
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pippy08
Astronaut
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If you turned on remote tracking or whatever its called u can. It's new and does not come standard with it on
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LongHiker
Samsung Care Ambassador
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@pippy08 

"If you turned on remote tracking or whatever its called u can. It's new and does not come standard with it on"

I think that you are referring to "Offline finding". This only works if the phone is ON. 

The Offline refers to not being on a cellular network. Essentially the device will use BT, etc. to communicate with other nearby Samsung devices and report back to the Samsung mothership. The phone must still be powered on for this to work. 

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